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Associate Consultant - Strategy
Razorpay
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Consultants at Razorpay are expected to identify and solve critical problems around 1- 2 key focus areas. They can achieve this through a combination of driving special projects, program management stakeholder management within the organization.
- Own Customer Problems: Define and drive a plan for market research (from a customer/user viewpoint), set up data funnels relevant to ones OKRs (incl. seeking baseline data and setting milestones towards quarterly and annual goals), meet with customers regularly to understand their pain points and user goals to develop a deep empathy of the problem domain
- Product Strategy: Define long-term strategy to drive quarterly roadmaps and prioritize ongoing backlogs to ensure the products deliver measurable outcomes, leading to solving real customer problems. Mentor the team to ensure a data- and experiment-driven product culture, and run data-based reviews within and outside the team frequently
- Work with the Head of Payments to deliver long-term short term vision of Razorpay
- Drive a journey-based culture for customer/merchant success from process/functional approaches and be the voice of the customer
- Setting annual quarterly targets OKRs in the product team
- Identifying solving for challenges structurally to help achieve OKRs
- Setup processes to drive cross functional efficiency from customer success lens
- Identify new initiatives proactively to improve customer success OKRs
- Identification problem, design initiatives experiments to solve for them
- Pilot initiatives drive implementation and scale up
- Work closely with PMs to stretch the excellence envelope and solve for problems
- Cross functional stakeholder management with teams like product Operations business.
- Strong structured problem solving skills in an ambiguous and unstructured environment
- Strong Product Sense and customer first thinking
- Quick learner, adaptable to changing business needs
- Ability to wear multiple hats to zoom in out of problems
- Strong stakeholder management skills across functions hierarchies
- Very strong written communication and a collaborative approach
- Strong interpersonal skills and an ability to build rapport with senior leaders/CXOs
- Hands-on analytical experience in previous organizations
- Strong bias-for-action
- Proficient in Microsoft Office Suite, specifically Excel and PowerPoint
- An organized approach to work
- Hardworking with strong work ethics
- Previous experience in Consulting/CEO s office/Chief of Staff/ Strategy rolesa
- Good to have but not mandatory
- Fintech/Payments/Neobanking industry experience would be preferred
- MBA would be preferred
- Tier 1 Consulting
- Product-Based Startup Experience
Employment Type: Full Time, Permanent
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People are getting interviews at Razorpay through
People are getting interviews through
(based on 92 Razorpay interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
32%
24%
10%
10%
3%
1%
20% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Razorpay are saying
Rating based on 1 Associate Consultant
review
Anonymous · IT Consulting
in Bengaluru
Likes
The work culture is very nice
Dislikes
Sometimes work can be hectic
Read 1 reviewAssociate Consultant salary at Razorpay
reported by
4
employees
₹12
L/yr - ₹36
L/yr
97%
more
than the average Associate Consultant Salary in India
View more details
What Razorpay employees are saying about work life
based on 478 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Razorpay Benefits
Submitted by Company
Family Assurance Health Insurance Job Training Soft Skill Training
Submitted by Employees
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Razorpay Bangalore / Bengaluru Office Location
Bengaluru Office
Headquarter
1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi
Bengaluru
560030
560030
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