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3 Medsurge India Jobs

Senior Clinical Case Executive

2-7 years

Chennai, Gurgaon / Gurugram

1 vacancy

Senior Clinical Case Executive

Medsurge India

posted 19d ago

Job Description

  • 2+ years of experience in clinical case management, patient coordination, or a similar role.
  • Excellent written and oral communication skills in order to interact with International patients
  • Ability to multitask in a dynamic environment
  • Bachelor s degree in a relevant field.
  • A background in healthcare, nursing, or medical tourism would be an advantage.
  • Good interpersonal skills
  • Good Administration skills
  • Proficient in MS Office
  • Key Responsibilities :
  • Patient Coordinatio
  • Serve as the primary point of contact for English-speaking patients.
  • Understand and assess the medical needs of patients and guide them through their medical journey in India.
  • Coordinate with healthcare providers to ensure seamless care for the patients.
  • Case Management
  • Oversee the entire patient case from the initial inquiry, medical procedures, post-operative care, and follow-up once the patient returns to their home country.
  • Ensure all medical records, reports, and other relevant documents are properly managed and handed over to the patient.
  • Liaison with Healthcare Providers
  • Collaborate with hospitals, doctors, and other healthcare providers to ensure the best care for the patients.
  • Stay updated with the latest medical procedures, technologies, and offerings of partner hospitals.
  • CommunicationEffectively communicate with patients, their families, and healthcare providers, ensuring all queries are addressed.
  • Translate medical terms, procedures, and other relevant information for patients when necessary.
  • Feedback and Continuous ImprovementCollect feedback from patients regarding their medical journey and experience in India.
  • Work closely with the Medsurge India team to implement feedback and improve patient experience.

Employment Type: Full Time, Permanent

Read full job description

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Medsurge India Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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