Application Support Professional

 Job Summary

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Clinical Application Support to join our Information Technology team. This position will work on a team to accomplish tasks and projects that are instrumental to the company’s success.

Responsibilities

Provide timely and accurate support of ClinTrak® applications and other supported applications for internal and external users;
Act as a liaison between end users and application development teams while maintaining the interests of end users;
Develop and implement approaches for the use of ClinTrak® applications and other supported systems as they apply to individual users and study teams;
Provide system Trainings/Demo to Medpace users; and
Perform other support related tasks to meet company objectives

Qualifications

Associate’s degree in Information Systems or a related field and 1 year experience in general IT support -OR-  Associate's degree in a Life Sciences field and 1 year of industry-related experience;
Strong organizational skills, very detail oriented, flexible, with strong communication skills;
Knowledge of Microsoft® Windows operating systems;

Ability to work in a team environment; and

Experience in Microsoft Office (Excel, Access), and other database system experience preferred.