IT Support

Medpace Inc. looking forIT Support to join our dynamic team and embark on a rewarding career journey" Job Summary

Due to our continued growth, we are in need of a qualified, focused individual for a vital role in our IT Support department.

Responsibilities

• Administrate user accounts for network, e-mail, and other applications;
• Provide support to end users in local and regional offices around the world who are on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
• Identify, research and resolve technical problems of IT equipment and software applications;
• Respond to IT tickets, telephone calls, e-mails, and requests for technical support;
• Document, track, and monitor problems to ensure timely resolutions; and
• Communicate and collaborate with a regional/global IT team members to advance IT initially.

Qualifications

• Fluent in English (both written and verbal)
• Associates degree in Computer Science or Information Technology;
• At least 1 year of experience in a help desk or IT Support role; and
• Experience with Exchange Server Tools, Office 365 and other cloud based applications a plus.

Medpace Overview

Why Medpace?

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

The work weve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Medpace Perks

• Hybrid work-from-home options (dependent upon position and level)
• Competitive PTO packages
• Company-sponsored employee appreciation events
• Employee health and wellness initiatives
• Flexible work schedule
• Competitive compensation and benefits package
• Structured career paths with opportunities for professional growth