The Deputy Manager - Finance Shared Service Centre (FSC) will support the daily operations of the finance shared service centre, ensuring efficient service delivery, stakeholder satisfaction, and adherence to high-quality standards. This role requires strong leadership, excellent people management skills, and the ability to build effective relationships with internal and external stakeholders.
Key Responsibilities:
Stakeholder Management:
- Assist in managing stakeholders across the group, understanding their expectations and areas of concern, and providing effective solutions.
- Support business leaders with insightful inputs and assistance in key strategic decisions.
- Help benchmark the shared services organization against industry standards to identify and implement process improvements.
- Develop and maintain strong relationships with key stakeholders, including business unit leaders and country teams.
- Gather feedback and continuously improve service delivery to meet stakeholders expectations and needs.
People Management:
- Support the management and nurturing of a diverse and talented team, focusing on attracting, retaining, and developing top-tier individuals.
- Foster a positive and collaborative work environment that encourages team members to excel.
- Identify and address training and development needs to enhance team capabilities and career growth.
- Assist in identifying succession plans for critical positions and implementing comprehensive development plans for exceptional talent, fostering a high-performing workforce.
- Cultivate an inclusive environment and a team culture committed to delivering quality service and collaboration, aligned with our PRIDE values.
Leadership:
- Provide support in strategic direction and leadership to the finance shared service center.
- Assist in driving process improvements and efficiencies to optimize service delivery, including automation of processes.
- Implement best practices and ensure compliance with company policies, financial regulations, and industry standards.
- Promote a culture of accountability, integrity, and continuous improvement within the team.
- Lead and coordinate cross-team continuous improvement projects, driving innovation and efficiency throughout the organization.
Quality of Output:
- Oversee financial and accounting activities, ensuring robust controls and compliance with local statutory and regulatory requirements.
- Manage internal and external audit processes, ensuring adherence to regulatory timelines.
- Define and implement Service Level Agreements, setting standards for quality and ensuring operational activities meet established guidelines.
Governance and Compliance:
- Ensure appropriate governance structures, policies, and processes are followed, advocating for continuous improvement.
- Work with the Manager to develop and implement a strategy for an effective and efficient Finance Operations model supporting the company s growth strategy.
Candidate Specification:
- Strong analytical abilities and effective communication skills will be essential in collaborating with diverse stakeholders and driving impactful outcomes.
- Fluency in English, both written and verbal, is a prerequisite for this role. As a global organization, there may be opportunities for business travel, both within and outside of India, allowing you to broaden your horizons and gain valuable international exposure.
- We value dedication and recognize the importance of work-life balance. While occasional flexibility may be required during peak periods, we foster an environment that respects your well-being and personal commitments.
- If you are a self-starter with a passion for service excellence and a natural inclination towards building high-performing teams, this role offers you a platform to unleash your potential.
With so many opportunities to learn, grow and excel, the possibilities are as varied as every individual to shape the career that s right for you. Whether you want to pursue excellence in a specialism or broaden your experience with flexible roles across our business, you re connected to a community of global experts championing you to be your best. As a proudly employee-owned business, we re here to benefit our clients, our communities, and each other. Our shared success enables us to invest in creating a platform for everyone to feel safe and valued, empowered with the right tools and right support, in a place where fairness and integrity run deep. Whatever your ambition, Mott MacDonald is where everyone has the opportunity to be brilliant.
We can offer (subject to Company s policy):
- Agile and safe working environment
- Competitive annual leave and sick leaves
- Group incentive scheme
- Group term life insurance, Workmen s compensation and Group medical insurance coverage
- Short and Long-term Global employment opportunities
- Global collaboration and knowledge sharing
- Digital Innovation and Transformation
Equality, diversity and inclusion
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.
Agile working
At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.