Head of Security - Medanta Hospital, Noida

Role & Responsibilities

• Security Operations Management:
• Develop, implement, and maintain comprehensive security policies, procedures, and protocols.
• Ensure the safety of hospital premises, including buildings, parking areas, and surrounding grounds.
• Oversee the daily operations of security personnel, including guards, surveillance, and patrol teams.
• Ensure effective access control, monitoring, and reporting systems are in place.
• Coordinate with hospital departments to maintain a safe and secure environment for patients, visitors, and staff.
• To ensure enforcement of policies introduced for safety of staff /vendors / VIP / patients / visitors etc.
• Team Leadership:
• Supervise and manage a team of security officers and other personnel.
• Organise & provide training, mentorship, and guidance to security staff.
• Conduct regular performance reviews and ensure continuous professional development.
• Develop and execute emergency response drills for different security threats (fire, evacuation, active shooter, etc.).
• Surveillance and Monitoring:
• Ensure that security cameras and monitoring systems are operational at all times.
• Conduct regular inspections and audits of security equipment, including alarms, locks, and CCTV systems.
• Review footage and reports for any security breaches or incidents and take appropriate action.
• Risk Management & Safety:
• Identify potential security risks or vulnerabilities in hospital operations and recommend mitigation strategies.
• Conduct safety audits and risk assessments to identify and eliminate hazards.
• Collaborate with hospital staff to develop emergency response plans for a range of scenarios (natural disasters, active shooter, etc.).
• Incident Response & Investigation:
• Respond promptly to security incidents, breaches, and alarms.
• Investigate incidents such as theft, violence, and vandalism, ensuring accurate documentation.
• Coordinate with law enforcement and other authorities when necessary.
• Compliance and Regulatory Oversight:
• Ensure compliance with local, state, and federal regulations related to hospital security.
• Stay updated on security best practices, trends, and laws applicable to healthcare facilities.
• Prepare reports and documentation as required by hospital management, regulatory bodies, or insurance purposes.
• Collaboration & Communication:
• Act as the primary liaison between the security team and hospital management, staff, and external law enforcement.
• Liaison with police / fire department and other government officials.
• Work closely with department heads to address specific security needs and concerns.
• Coordinate and communicate effectively during emergencies, ensuring all stakeholders are informed and action plans are followed.
• Budgeting and Resource Management:
• Prepare and manage the security department budget, ensuring efficient allocation of resources.
• Monitor and order necessary security supplies and equipment, including uniforms, communication devices, and safety tools.
• Negotiations with vendors management for security.
• Continuous Improvement:
• Stay informed of emerging security technologies, trends, and methodologies to continuously enhance the security program.
• Conduct post-incident reviews and implement improvements based on feedback and lessons learned.
• Prepare SOP for security & Fire department

Preferred candidate profile

• Certification in Safety & Security protocols
• Ex-Serviceman Armed Security Guard
• 15-20 years of experience in security management, with at least 7 years in a leadership role -leading security operations of 200 bedded NABH accredited Hospital
• Proven experience in crisis management, emergency response, and investigation.
• Experience in getting hospital NABH accreditation is preferred

Interested candidates can share resume on Careers.Noida@Medanta.org

P.S. - 6 days working from office.