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4 McOxley Jobs
Product Support
McOxley
posted 5mon ago
Job Role Insights
Key skills for the job
Job Description
- 5 yrs experience Understand the problem reported by customer, get into general debugging and detailed problem solving
- Start trouble shooting by simulating the problem, reviewing various logs, referring knowledge base, database querying, etc
- Refer the problem to next level which includes but not limited to reporting to supervisor, implementation teams, product developers, technical expertise
Employment Type: Full Time, Permanent
Functional Areas: Other
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