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McOxley

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4 McOxley Jobs

Product Support

McOxley

5-10 years

Chennai

1 vacancy

Product Support

McOxley

posted 2mon ago

Job Role Insights

Key skills for the job

Database Management Product Support Troubleshooting Debugging

Job Description

  • 5 yrs experience Understand the problem reported by customer, get into general debugging and detailed problem solving
  • Start trouble shooting by simulating the problem, reviewing various logs, referring knowledge base, database querying, etc
  • Refer the problem to next level which includes but not limited to reporting to supervisor, implementation teams, product developers, technical expertise

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

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