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McLaren Strategic Ventures

Compare

2.9

based on 17 Reviews

9 McLaren Strategic Ventures Jobs

Sr Support Engineer

McLaren Strategic Solutions (MSS)

2.9

based on 17 Reviews

2-6 years

Remote

1 vacancy

Sr Support Engineer

McLaren Strategic Ventures

posted 4mon ago

Job Role Insights

Flexible timing

Key skills for the job

Python SQL Automation Testing C++ Javascript Data Structures and Algorithms

+ 4 more

Job Description

Senior role in the production management function that support the firmvarious business functions.

RESPONSIBILITIES:

- Work actively with team members to analyze and resolve application issues

- Identify defects, discrepancies, and trends by ways of code debugging or log analysis

- Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas

- Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly

- Adopt various tools developed by the Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.

- Identify alerts / processes that can be automated and then work with the Engineering team in automating them

- Challenge existing application setup, processing and suggest different ways to solve problem or improve stability

- Actively participate in Change management process with view to manage risk in production environment

- Build and improve run books for generalists to minimize operational errors and gain fungibility / efficiency

- Develop reports that provide trending statistics to track and manage application health and support service performance

- Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelordegree (U.S. or equivalent) and Five (5) years of relevant work experience or a Masterdegree (U.S. or equivalent) and Three (3) years of relevant work experience.

MUST HAVE SKILLS/QUALIFICATIONS:

- Computer Science concept of Data Structures in practical use cases

- Problem solving in a development or production environment, including experience observing patterns, analysing root cause and suggesting ideas to resolve issues

- Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions - Strong knowledge of SQL / RDBMS environments, especially Sybase ASE/IQ DB2.

- Knowledge of Object Oriented programming languages: Java / C / C++

- Knowledge of Scripting languages: Shell script, Perl, JavaScript or Python.

OPTIONAL SKILLS / QUALIFICATIONS :

- Experience in ADP Wilco / BroadridgeGloss suite of products.

- Experience in the Financial Service Industry, especially wealth management / core custody functions

- Degree in Computer Science

MUST HAVE SKILLS/QUALIFICATIONS:

- Computer Science concept of Data Structures in practical use cases

- Problem solving in a development or production environment, including experience observing patterns, analysing root cause and suggesting ideas to resolve issues

- Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions

- Strong knowledge of SQL / RDBMS environments, especially Sybase ASE/IQ DB2.

- Knowledge of Object Oriented programming languages: Java / C / C++

- Knowledge of Scripting languages: Shell script, Perl, JavaScript or Python.