Lead - Quality Assurance (5-10 yrs)

Job Description :

- MCS is seeking a meticulous and detail-oriented QA Lead to join our team.

- As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services.

- Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.

Responsibilities :

- Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.

- Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.

- Maintain detailed records of quality assessments, findings, and recommendations.

- Create and update quality documentation, including standard operating procedures.

- Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.

- Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.

- Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.

- Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.

- Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements.

- Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.

Qualifications :

- Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.

- 5+ years experience in quality assurance or quality control, preferably in a similar industry.

- Strong analytical and problem-solving skills.

- Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).

- Excellent communication skills.

- Attention to detail and a commitment to precision.

- Ability to work collaboratively with cross-functional teams.

- Familiarity with quality management software and tools