Associate Agency Development Manager

Job Description Associate Agency Development Manager

Job Summary:

• Responsible for
• Agent Recruitment
• Agent Development
• Meet Business targets
• Customer Centricity

Key Responsibilities:

• Agent Recruitment
• Develop various sources of agent hiring & build a team of agent & agent pipe line.
• Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
• Implementation of MLI GOLD process and adhere to the business norms
• Follow agent 9 pointer hiring mechanism & other hiring norms

• Agent Development
• Ensure product knowledge by MLI ways of training
• Field demonstration (FODs)
• Development of agent prospecting habits, calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same

• Meet Business Targets
• Achievement of monthly, quarterly & yearly business plans.
• Improve agent productivity & persistency by regular PRP/IID/GID etc…
• Ensure companies product mix sales ration and adhere to the business norms.
• Maintain agent pro activity as per business plan

o Customer Centricity

• Be MLI brand ambassador & a customer champion
• Follow MLI sales practice to develop deep customer loyalty
• Hold periodical customer meet to understand customer pulse & need
• Ensure customer queries are responded to satisfactorily as per MLI standard.

Desired Competencies

• Sourcing & Selection capability
• Nurturing & Developing talent
• Result orientation
• Customer centricity
• Planning & Execution

MOS:

• Achievement of business plan & GPA
• Recruitment / Development & Activisation of agent as per plan.
• Persistancy as per MLI grid
• Achieve GOLD Score as per MLI standard
• Number of EC/MDRT agent