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4.1

based on 5k Reviews

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286 Max Life Insurance Jobs

Senior Officer

0-2 years

Hyderabad / Secunderabad

1 vacancy

Senior Officer

Max Life Insurance

posted 7d ago

Job Description

Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company (called the Book of Relations- BoR).
 
KEY RESPONSIBILITIES
Service through relationship management
  • Establishing and strengthening relationship with the allocated customer base.
  • Ensure retention of customers in his/her allocated Book of Relations (existing customer database).
  • Act as single point of contact for customers for any customer query/complaint.
  • Identify financial goals of customers and providing financial planning assistance.
  • Competition Analysis for giving professional advice to customer
  • Fix self appointments everyday from the given customer database as per the campaign
Sales
  • Focus on cross-sell & up-sell opportunity in allocated customers.
  • Ensure successful completion of licensing as per MLI standards
Measures of Success
  • TAT adherence for updating System - CRM Next
  • Successful completion of cross-sell/ up-sell Business Goals month on month
  • Collection of payment/premium from 91-180 days due policies
  • Complaint Resolution /Customer satisfaction
  • Achievement of Retention Targets.
  • > 45 unique customer meetings in a month
  • More than 90% attendance (of total working days)
  • Successfully score >=80% in the Functional Trainings imparted
Key Relationships (Internal /External)
  • Internal - HR/Trainers/Supervisors/Peers
  • External- Customers
Key competencies/skills required
  • Process & Result orientation
  • Customer centricity & relationship building
  • Basic Computer Knowledge.
  • Good communication skills- English and regional language
Desired qualification and experience
  • 0 - 1.5 years in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate.
  • Age Bracket 20-25 years
  • Must own a conveyance
  • Good communication skills

Employment Type: Full Time, Permanent

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People are getting interviews at Max Life Insurance through

(based on 194 Max Life Insurance interviews)
Job Portal
Referral
Walkin
Recruitment Consultant
Company Website
Campus Placement
31%
25%
9%
5%
3%
2%
25% candidates got the interview through other sources.
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What people at Max Life Insurance are saying

3.1
 Rating based on 22 Senior Officer reviews

Likes

Nothing to like here

Dislikes

Verry bad experience in this company

Read 22 reviews

Senior Officer salary at Max Life Insurance

reported by 83 employees with 1-5 years exp.
₹1.8 L/yr - ₹3.1 L/yr
53% less than the average Senior Officer Salary in India
View more details

What Max Life Insurance employees are saying about work life

based on 5k employees
52%
45%
54%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Max Life Insurance Benefits

Job Training
Soft Skill Training
Health Insurance
Work From Home
Team Outings
Education Assistance +6 more
View more benefits

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