Assistant Manager - West & North Delhi (Max Lab)

I. JOB DETAILS

Job Title : Assistant Manager-Sales (Max Lab)

Reporting Supervisor : Senior Manager

II. JOB PURPOSE

The role holder will be responsible for managing sales for Max Lab B2B segment which will include lead generation, sales / revenue targets, client relationship and being a part of the core area team.

III. KEY RESPONSIBILITIES

Core Responsibilities

• Drive and expand the sales network by generating leads through interaction with the Physicians, Nursing Homes, Collection Centers, Hospitals and other potential community (Both within and outside MHC)
• Responsible for overall sales targets and business profitability
• Generate new business using existing and potential customer networks in the region
• Own recruiting, objectives setting, coaching and performance monitoring of sales executives
• Monitor sales metrics (e.g. quarterly sales results, revenue and expenses reports and realistic forecasts) for the sales team
• Regularly engage with clinicians (within and outside MHC) & specialty team to generate new leads
• Forecast sales, develop out of the box” sales strategies/models and evaluate their effectiveness
• Build and promote strong, long-lasting customer and clinician relationships by partnering with them and understanding their needs
• Prepare all MIS/ Analysis related to operations, employees & customers for the region
• Accountability for timely registration and closure of complaints
• Liaison with Spoke operations staff
• Responsible for marketing and promotional activities in the region
• Provide inputs on Product and Pricing

IV. KEY PERFORMANCE INDICATORS

• Successful set-up of sales function – team, processes, within time and cost
• Revenue achievement and cost of sales management
• Quality of Systems Implementation – top quartile customer service scores
• Optimum resource utilization

V. JOB REQUIREMENTS

Minimum Qualifications

• MBA / Post graduate qualification in Sales & Marketing

Experience

Minimum 5 years of experience in B2B sales (preferably services sector)

Technical Skills

• Thorough understanding of sales processes, incentive management and tools
• Knowledge of compliance issues related to sales of services
• Ability to liaise with various stakeholders and BU for effective delivery of services
• Strong commercial inclination to manage tie-ups, vendors

Behavioural Skills

• Good problem solving skills
• Strong interpersonal skills and conflict resolution ability
• Extremely strong networking skills
• Strong Relationship Management skills

Language Skills

• English
• Hindi

Interested candidates can share their resume at shobha@maxhealthcare.com