Bengali Voice Process

Job description

What you'll do

Bengali Voice Telesales Process

WORK FROM OFFICE IN SALT LAKE SECTOR V

NEED TO JOIN IMMEDIATELY

Qualification:- Only Graduate / Post Graduation

Age:- Below 32 years

Experience:- 1 year to 6 years

Permanent Job

Fixed Salary + Incentive

Sunday Fixed Weekly Off

General Shift (9:30 am to 6:30 pm)

Salary on time

Walkin Interview (Venue Details):-

Matrimomy.com Limited, Ground Floor, P S Srijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091.

CONTACT PERSON -

Guddu Singh: 9875412573 (CALL/WHATSAPP)

Suvankar Saha: 9038679219 (CALL/WHATSAPP)

Role Overview:

The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Role & responsibilities:

Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters.

Explaining the product features in detail and how to use the packages.

Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements

Functional

Customer Orientation

Language skills English / Regional language

Telemarketing / Selling Skills

Behavioral

Values Integrity / Honesty / Respect

Communication Oral & Written skills / Listening

Executive Presence

Business / Telephone Etiquette

Perks and benefits

On time salary every month of 30th/31st

Sales incentive.

PF, ESIC, Gratuity facilities.

Every year salary increment & promotion.

Leaves benefits.

Learning & development continuous training facilities.