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34 Matrimony.com Jobs

Hindi Voice Process

0-5 years

₹ 2 - 4.75L/yr

New Delhi

15 vacancies

Hindi Voice Process

Matrimony.com

posted 6d ago

Job Role Insights

Fixed timing

Job Description

What you'll do


Hindi Voice Telesales Process


WORK FROM OFFICE IN SARITA VIHAR

NEED TO JOIN IMMEDIATELY

Qualification:- Graduation Pursuing FINAL YEAR can apply

Age:- Below 32 years

Experience:- 3 months to 5 years

Permanent Job

Fixed Salary + Incentive + PF + ESIC

Sunday Fixed Weekly Off

General Shift (9:30 am to 6:30 pm)

Salary on time



Walkin Interview (Venue Details):-

Matrimony.Com Limited, A25, 2nd Floor, Imperia Building, Mohan Coorporation, New Delhi, PIN:- 110076, Nearest Metro Station:- Sarita Vihar



CONTACT PERSON -

Guddu Singh: 9875412573 (CALL/WHATSAPP)

Suvankar Saha: 9038679219 (CALL/WHATSAPP)



Role Overview:

The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.



Role & responsibilities:

Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters.

Explaining the product features in detail and how to use the packages.

Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements



Functional

Customer Orientation

Language skills English / Regional language

Telemarketing / Selling Skills



Behavioral

Values Integrity / Honesty / Respect

Communication Oral & Written skills / Listening

Executive Presence

Business / Telephone Etiquette



Perks and benefits

On time salary every month of 30th/31st

Sales incentive.

PF, ESIC, Gratuity facilities.

Every year salary increment & promotion.

Leaves benefits.

Learning & development continuous training facilities.



Employment Type: Full Time, Permanent

Read full job description

Prepare for Voice Process roles with real interview advice

Top Matrimony.com Voice Process Interview Questions

Q1. how do you convince the customer to consume the product ?
Q2. how do you sell a product to a customer ?
Q3. How do you pitch the right right product to the right customer?
View all 34 questions

What people at Matrimony.com are saying

Voice Process salary at Matrimony.com

reported by 1 employee with 2 years exp.
₹4.5 L/yr - ₹5.8 L/yr
117% more than the average Voice Process Salary in India
View more details

What Matrimony.com employees are saying about work life

based on 1.4k employees
61%
87%
65%
99%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Matrimony.com Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Cafeteria
Team Outings +6 more
View more benefits

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