The Sr. Analyst, GRC application will work in a cross functional team environment comprised of technical staff, application end-users, business owners and an external vendor throughout MasterCard Worldwide to provide functional application support for the Open Pages application. The ideal candidate will demonstrate strong functional knowledge across various GRC applications including Open Pages for on-premise and cloud solutions Expected to support corporate objectives such as compliance, stewardship, governance, risk management and business continuity, as they relate to our global roll-out of Open Pages and additionally provide Project management for enhancements and incremental rollouts.
Role:
Responsible for maintaining partnership with various 3rd party vendors and business owners.
Lead and own the GRC solution, production support, certifications, license management, user provisioning, system changes, enhancements and upgrades
Deep understanding of best practices on implementing GRC application on cloud
Experience in Cognos report, Open Pages workflows and personalization will be preferred
Hands-on system configurations for GRC applications including Open Pages.
Perform activities like creating/modifying reports, dashboards, implementing/updating workflows etc. in Open Pages.
Partner with key business users and lead efforts on application training and change management specifically to GRC application and associated processes. Apply newer technologies to automated various manual activities around user provisioning, reports and workflows
Liaison with business process owners and technical teams. Perform and own functions like understanding business requirements, mapping business requirements to system functionality, designing and documenting functional requirements.
Provide ongoing Production Support - including problem management.
This also include logging tickets, status communication & escalation, as needed.
Ensure testing efforts are completed timely related to enhancements, integrations, system upgrades etc.
All about you: Bachelors or higher degree in Computer Science or Information
Systems or equivalent work experience in managing GRC business applications
Strong working knowledge on any GRC application is mandatory.
Hands-on configuration knowledge on Open Pages application is essential.
Prior experience implementing GRC application over cloud is preferred.
Excellent on communication & articulation both written & verbal communication skills required - with the ability to effectively communicate & develop strong relationships within a multinational organization
Knowledge of key Project Management methodologies & tools - including Microsoft Projects and Visio preferred
Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects International & Domestic travel may be required
MasterCard, Wing 1, Tower A, 9th & 10th Floors, Business Bay, Survey No 103, Opposite Poona Golfs Course, Airport Road, Yerwada
Pune
Maharashtra 411006