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Hiring fresher Graduates For international customer support in Noida M

0-5 years

Noida

Hiring fresher Graduates For international customer support in Noida M

2COMS

posted 4d ago

Job Description

SUMMARY
Hiring Graduate freshers for international customer support role in a leading MNC Noida location, Salary 2.50 lpa.
0 to 11 months experience candidates can apply.
Requirements
Process Executive - Voice  
 
Job Expectations:  
 
. Should be able to communicate in English as this job profile involves interaction with  
customers from North American, Canadian & UK.  
  Analyze  and process transactions accurately & on time.  
 Document all transactions completed in a day.  
 Make significant contribution towards collecting metrics on processes.  
 Maintain positive and cooperative working relationships with all.  
 Collaborate with the team to achieve common goals.  
 Communicate with internal and external customers to resolve issues, questions and  
concerns swiftly.  
 Keep up - grading his/her skills as per the requirement and should be ready to shoulder  
new/additional responsibilities assigned to them.  
 
Skills Required:  
 
 Minimum qualification  -  Graduate in any discipline  
0 - 11months  of work experience in Voice. Preferable voice exp. In finance.  
 Excellent communication skills and strong command over English language.  
 Excellent Customer Service Skills.  
 Willing to work in a  shift based  work schedule.  
 Excellent Analytical ability, Logical approach towards problem solving  
Benefits
Both way tranport available (Pick & drop)
Medical benefit
PF/ESI 

Employment Type: Full Time, Permanent

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