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Senior Personal Banking Officer.Direct Banking Center-PBFX
6-8 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Senior Personal Banking Officer.Direct Banking Center-PBFX
Mashreq Global Services
posted 18d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- To achieve monthly targets assigned individually and for the team.
- To ensure that all tele sales activities are directed to meeting sales targets.
- To develop and implement tele sales strategies and objectives as well as set challenging sales target and ensure that these targets are achieved.
- To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
- To drive cross sell effort.
- University Graduate with 2 years sales experience in FX product.
- Excellent Communication & Analytical skills.
- Strong Sales & Service focus.
- Ability to work under pressure.
- Fluent in English and excellent communication skills.
- Good team player with result driven attitude.
- Analysis of leads received Select.
- Conversion of leads into Sale
- Updating all the systems as per the call with the customer.
- Processing of the request or offer given to the customer.
- Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer s request.
- Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
- Maintaining all records of the approval, requests and reports handled.
- Compilation of daily and monthly reports and MIS for the team.
Employment Type: Full Time, Permanent
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Mashreq Global Services Benefits
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