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39 Mashreq Global Services Jobs
Virtual Relationship Manager
3-5 years
₹ 5.4 - 10L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Virtual Relationship Manager
Mashreq Global Services
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- To provide his portfolio customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty.
- Nurture the clients and enable them to Mashreq Plus eligibility for upgrading them to Certified F-F RMs.
- Minimize customer attrition & maintain customer contact.
- Enhance Mashreq Plus Balance sheet sales and promote the cross selling of bank product to existing potential customers.
- Safeguard the bank from potential loss
- To continue to maintain and improve the quality of service offered to Priority customers.
- Acquire new to bank affluent customers.
- Reach financial goals set for the role by the business as per annual and monthly financial targets, including x-sell and up-sell of products to customers, to existing and new to bank customers.
- University Graduate.
- Excellent communication and negotiation skills. Fluency in English and Arabic language is an added advantage.
- At least, 2 years experience in a similar job with another bank / financial services.
- Strong sales knowledge & insurance/investments/ Financial Market Knowledge.
- Strong Interpersonal skills and cultural sensitivity
- Relationship Management & Networking skills.
- Extrovert & amiable personality
- Strong analytical and numerical skills.
- Ability to work under pressure and think on his / her feet.
- Dynamic, results-oriented approach to work.
- Optimize the potential value of the client base through the delivery of MG Products and Services
- Communicate with HNW client and identify their financial needs
- Achieve Revenue Goals, sales and portfolio growth targets across a range of products and services
- Maximize profitability from the Mashreq Plus base whilst countering competition from other providers offering alternative investments / WM opportunities
- Acquire New to Bank HNW clients.
- Maintain a superior customer service experience for clients including preempting issues and proactive servicing.
- Safeguard the bank from potential loss / AML fraud / and ensure ethical behavior at all times during and after sales.
- Enhance market profile and awareness
- Minimize customer attrition
- Maintain proactive client contact.
Employment Type: Full Time, Permanent
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What people at Mashreq Global Services are saying
Rating based on 1 Virtual Relationship Manager
review
Anonymous · Other
Employee benefits and timing is good
Nothing as such but work life balance will be tough
- Skill development - Poor
Virtual Relationship Manager salary at Mashreq Global Services
What Mashreq Global Services employees are saying about work life
Mashreq Global Services Benefits
View more benefits
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