Collections Manager

Role & responsibilities

• Responsible for managing and undertaking collections process for debts that have been assigned
• Responsible to ensure collection team and Agencies adhere the collection process and legal Guidelines
• Responsible to allocate and achieve targets from agencies/in house team
• Regularly follow up with the Collection Team
• Ensuring adherence to collection process and legal guidelines
• Tracing out absconded default customers and initiate recovery process
• Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases
• Resolving customer issues negotiating settlements as per the guidelines of the RBI
• Ensure minimal escalation
• Team Handling role

Interested candidates can share their CV's to "7486884212" or "ta_hr4@mas.co.in"