Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Premium Employer

Marken

Compare

3.4

based on 32 Reviews

8 Marken Jobs

Key Account Excellence Investigation Writer

MARKEN LLP

3.4

based on 32 Reviews

2-6 years

Mumbai, Mumbai Suburban, Hyderabad / Secunderabad + 3 more

1 vacancy

Key Account Excellence Investigation Writer

Marken

posted 5d ago

Job Role Insights

Flexible timing

Key skills for the job

Technical Writing MS Office Data Collection Https Schema Six Sigma Certified

+ 4 more

Job Description

Job Purpose:

Investigation Writer is responsible for the initiation, investigation and completion of process deviations related to our Key Accounts. They identify and investigate process deviations to find the cause, assess impact, and implement corrective and preventive actions to prevent recurrence. Technical Writer perform all Effectiveness Checks requires for the associated written investigation.

Investigation Writer is expected to work in a cGXP environment, have working knowledge of cGxP processes, the ability to manage multiple ongoing projects concurrently and conflict resolution skills, a strong technical writing capability, be action oriented, and be compliant minded while performing investigation.

Main Duties and Responsibilities:

Act as an Issue Reporter, Lead Investigator and provide a high-Quality standard to the investigation within the systems and CIR (Client Investigation Report) to Key Account defined scope.
Able to report within the systems and make sure all information are accurate
Conduct detailed and structured investigations through data collection, collaboration, interviews and analysis to determine root causes.
Write Investigation reports and summaries clearly and promptly to ensure Key Account and Marken timelines are met, and information is accurately conveyed.
Work with the functional areas to identify the root cause and determine appropriate preventive and corrective action to prevent recurrence.
Perform all Effectiveness checks required for the associated investigations written.
Lead and support prompt investigations are performed in compliance with Markens procedures and Clients requirements documentation.
Issue escalation and mitigation, work with Key Account Excellence Team members to identify trends on investigations.
Participate actively in all meetings to update management, peers, sites on current deviations
Act as a method SME (Senior Matter Expert) for root cause analysis tools and general problem-solving techniques.

Requirements:

Knowledge of Good Manufacturing Practice, Good Storage Practice and Good Distribution Practice guidelines.
Previous experience in Technical Writer, Customer Services or quality management with an eye for details.
Knowledge of local regulations.
Six Sigma certified preferred.
Strong written and verbal communication skills are required. Ability to read and comprehend complex subjects.
Organized, methodical and efficient approach to work.
Strong typing and computer skills, including efficiency using Microsoft Office Suite (Word, Excel, PowerPoint).
Fluent in English
Ability to work in a fast-paced, high workload environment, and balance multiple projects and objectives for timely event closure.
Collaboration skills, with the ability to troubleshoot and problem solve in a cross-functional team setting.