Admission Editor

• Deliver to expected productivity level
• Achieve targeted CSAT score as per framework
• Compliance to SOPs, success measured through audit score
• Achieve expected learning and development assessment scores and certifications

Key Responsibilities:

• Edit/rewrite application drafts (essays/SOPs, referee letters, resume etc, and other written work) in order to create impressive applications highlighting the strengths and personality of the clients.
• Interview the students and build a common understanding of the editing process and inputs required from them.
• Brainstorm with the students to build a common understanding of the editing process and the inputs required from them to finalise the documents.
• Maintain regular communication with the students to provide high quality standards of the content by enhancing each version to deliver excellent quality documents with minimum revisions/versions.
• Coordinate with advisors regularly to ensure systematic and seamless completion of editorial work for students.
• Ensure adherence to the SOP guidelines formulated for the editing team.
• Ensure TATs and SLAs are adhered to and that students are able to meet their deadlines.
• Responsible to achieve a high student feedback score (CSAT).
• Support the new incumbents in the editorial process & client handling.
• Research and stay updated about the methodologies and ways in which the universities assess
  students profiles for admissions and guide them in the preparation of application documents accordingly.
• Ensure delivery of error-free and plagiarism-free final content.
• Safeguard the high quality of service despite the pressure of workload, essentially during peak season.
• Contribute to content development and other related activities during the lean season.