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Mantras2Success Consultants
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Fraud Prevention Representative
Mantras2Success Consultants
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Monitor and analyze transactions to detect and prevent fraudulent activities
- Utilize analytical skills to identify patterns and irregularities
- Investigate suspicious activities and implement preventive measures
- Remember attributes and apply critical thinking and problem-solving skills to be able to differentiate between good users and bad actors in complex situations
- Collaborate with cross-functional teams to enhance fraud prevention strategies for projects
- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication only
- High school diploma
- 1 year or more of technical support/troubleshooting experience Freshers welcome to apply
- 6 months or more of customer service experience
- Analytical and solutions-oriented mindset
- Excellent online search skills
- Great written communication skills, including grammar and spelling
- Computer experience
- Flexibility to work in a 24/7 environment
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Must be able to work on a rotating schedule and weekends/holidays if needed.
- Medical Leave
- Flexible Time Off
- Flexible Working Hours
- 5 Days working
- Travel Allowance
- Subsidized Meals Allowance
- Night Shift Allowance
- Customer Care
- Fraud Analyst
- Fraud Prevention
- Customer Service
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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What Mantras2Success Consultants employees are saying about work life
Mantras2Success Consultants Benefits
Work From Home 
Job Training 
Team Outings 
Education Assistance 
Soft Skill Training 
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