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Electric Vehicle Service Assistant
Mantra E-Bikes
posted 1d ago
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Job Description
We are looking for a dedicated Electric Vehicle Service Assistant to join our team
The ideal candidate will have a passion for electric vehicles, strong communication skills
The person should be patient, organized, team-oriented, customer centric and have the ability to work for long hours in adverse conditions
The individual should be a keen observer and have an eye for detail and quality
The ideal candidate will have a passion for electric vehicles, strong communication skills
The person should be patient, organized, team-oriented, customer centric and have the ability to work for long hours in adverse conditions
The individual should be a keen observer and have an eye for detail and quality
An Electric Vehicle Service Assistant is responsible for assisting the service technician in repair, routine Servicing and maintenance (including electrical and mechanical aggregates) of Electric and Hybrid vehicles
Roles and Responsibilities Conduct thorough inspections of electric vehicles to identify maintenance needs and diagnose issues
Assist customers by explaining service options, maintenance procedures, and addressing inquiries related to electric vehicle care
Maintain accurate records of services performed, identified issues, and customer interactions
Ensure compliance with safety protocols and guidelines during all services procedures
Excellent command in measuring instruments
Assist in routine service and minor repairs
Ensure product quality at all stages of manufacturing and ensure that the product quality meets the specified standards
Demonstrated proficiency in diagnosing electric vehicle systems, ensuring optimal performance and safety
Support mechanics or technicians with repair tasks and routine maintenance on electric vehicle
Successfully assembled and dismantled various electric models, following manufacturer guidelines and technical specifications
Provide Technical solutions to all service related issue in pan India
Required Skills and Qualification High school diploma or equivalent; technical certification, B
tec and ITI
tec and ITI
Enthusiasm for electric vehicles with a basic understanding of their technology and operation
Strong interpersonal skills with a customer - oriented approach
Ability to work effectively within team and follow safety protocols diligently
Prior experience in Electric Vehicle Service and Repairing Assistant
Employment Type: Full Time, Permanent
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