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Mangalam Information Technolgies
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7 Mangalam Information Technolgies Jobs
Virtual RCM Assistant
Mangalam Information Technolgies
posted 1y ago
Job Role Insights
Fixed timing
Job Description
- Calling Insurance Company on behalf of Doctors / Physician for claim status
- Receiving patients calls i.e. Appointment Scheduling, re-scheduling or cancellation and any other concerns.
- Follow-up with Insurance Company to check status of outstanding claims
- Handle Inbound and Outbound calls
- Handle out-bound call to resolves patient billing issues
- Strong knowledge in Patient calling
- Ensure deliverable adhere to quality standards
- Work cohesively in a team setting, Assist team members to achieve shared goals
- Communication / Issue escalation to seniors if there is any in a timely manner
- Candidate should be with strong logical capabilities, analytical and problem-solving skills
- Good knowledge of MS Office and familiarity with relevant computer applications
- Excellent communication skills
- Convincing skills
- Attention to Detail
- Deadline-Oriented
- Confidentiality
- Time Management
- Accuracy
- Initiative and Teamwork
Employment Type: Full Time, Permanent
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