Virtual RCM Assistant

• Calling Insurance Company on behalf of Doctors / Physician for claim status

• Receiving patients calls i.e. Appointment Scheduling, re-scheduling or cancellation and any other concerns.

• Follow-up with Insurance Company to check status of outstanding claims

• Handle Inbound and Outbound calls

• Handle out-bound call to resolves patient billing issues

• Strong knowledge in Patient calling

• Ensure deliverable adhere to quality standards

• Work cohesively in a team setting, Assist team members to achieve shared goals

• Communication / Issue escalation to seniors if there is any in a timely manner

• Candidate should be with strong logical capabilities, analytical and problem-solving skills

• Good knowledge of MS Office and familiarity with relevant computer applications

• Excellent communication skills

• Convincing skills

• Attention to Detail

• Deadline-Oriented

• Confidentiality

• Time Management

• Accuracy

• Initiative and Teamwork

Any graduate / Undergraduate