Capability Manager

• Act as a servant leader and coach to the development teams, guiding them in adopting and implementing agile principles and practices
• Collaborate with TPMs, business stakeholders, and development teams to define project goals, scope, and backlog items specifically
• Work closely with product and engineering teams to ensure that the software solutions deliver value to business customers
• Foster a culture of continuous improvement, identifying and implementing process improvements to enhance team productivity and delivery efficiency
• Promote effective communication and collaboration within and across teams, ensuring clear understanding of project priorities, timelines, and dependencies
• Facilitate conflict resolution and help teams make decisions by fostering a collaborative and inclusive environment
• Monitor and track project progress, ensuring that the team is meeting sprint goals, deliverables, and timelines
• Identify and mitigate risks and issues that may impact project delivery, escalating as needed.

• Bachelor's degree
• Proven experience and through understanding of project/program management techniques and methods
• 10+ years of industry experience, with a solid focus on US healthcare industry
• Extensive experience in liaising with product and engineering teams to deliver value to business customers
• Solid knowledge and understanding of Agile methodologies (Scrum, Kanban, etc.) and their application in software development projects
• Solid proficiency in facilitating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives
• Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members
• Proven excellent facilitation, communication, and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders
• Ability to handle multiple priorities and work in a fast-paced, dynamic environment
• Solid problem-solving and conflict resolution skills

Preferred Qualifications:

• Certified Scrum Master certification, Professional Scrum Master certification, or SAFe certification
• Hands on experience In tools like Aha, Rally
• Experience playing the Scrum Master role for at least two years
• Experience with Agile project management tools (e.g., Rally, Jira, etc.)
• Knowledge of other Agile approaches: Scrum, Kanban, etc.
• Healthcare domain experience with exposure to Provider & Payor search experience.