23 Resy Management Jobs

You Lead the Way. We ve Got Your Back.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

How will you make an impact in this role?

Function Description

Finance Control Management is a comprehensive an integrated program. Control Management team is a key partner to Finance and provides thought leadership to identify, measure, assess, report, monitor and control operational risk exposures facing American Express. It supports business process owners while ensuring all relevant regulatory and legal requirements are met.

A collaborative partnership between a centralized Operational Risk Governance Group (ORGG), subject matter experts (SMEs), business unit partners, and the Control Management teams enables efficient and effective operational risk controls supported by the Company s Operational Risk Framework. This framework consists of several core components including risk assessment, business and environmental internal control factors and reporting & monitoring.

Purpose of the Role:

Analyst - Control Management reports to the Manager, Reporting and Analytics COE, whose main responsibilities is to provide MIS, analytical support to Finance Control Management and Senior Finance Leadership on Events, CAPs, PRSAs and Control rating elements.

Design, develop, implement, and maintain business solutions / reports / dashboards using Excel / VBA / Tableau/ Python.

Develop, monitor, and administer governing programs managed by risk pillar SMEs - PRSA, Issue Management, Audit dashboards etc.

Responsible for developing advanced analytical solutions for Business Partners.

Create the annual PRSA oversight Plan and ensuring the milestones are delivered.

Maintain appropriate governance activities including business unit level oversight committees and operational risk profile and reporting.

Ensure process activity and governance (controls) is efficient, effective, and aligned with AXP and the BU s risk tolerance to prevent negative events from occurring.

Understand, analyze, and review monthly reports on Control Rating Metrics, monitor and highlight any unusual trends noticed to the leadership, rigorously follow up with Business partners to ensure compliance EOM.

Independently liaise, coordinate, and collaborate with Business Partners and Relationship Leads in managing Projects.

Act as Subject Matter Expert in reporting and analytics capabilities

Identify improvement opportunities in existing processes.

Support key initiatives to strengthen Operational Risk reporting and Insights.

Lead with a digital mindset and deliver the world s best customer experiences every day.

Identify automation opportunities within the Risk environment to enable a strong Risk environment.

Minimum Qualifications

Technical Skills - Excel & VBA, Data Visualization - Tableau, Excellent presentation skills

Strong problem solving and analytical skills including the ability to conceptualize and break down complex issues into actionable tasks.

• Excellent Verbal and written communication skills
• Ability to work independently from understanding the regulation, designing the test script, execution of fieldwork testing, communication of findings to business and to reporting gaps.
• Develop strong interpersonal relationship across different cross functional teams. The individual needs to be highly customer centric.

Preferred Qualifications

• A graduate degree in any field is required. However, an MBA or equivalent will be preferred.

ORMCM

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities