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3.9

based on 21.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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1 Jio Management Job

Manager Escalations Management

8-10 years

Mumbai

1 vacancy

Manager Escalations Management

Jio

posted 20d ago

Job Role Insights

Flexible timing

Job Description

Escalation management
- track and close escalation
- Monitor escalation closure KPIs and publish daily/weekly /monthly
reports
- Drive happy call program for sample calling of customers & publish
weekly reports
- Assist training team in content preparation

Skills & Competencies :

- Prior experience in service planning
- Service network management
- Escalation management
- Service Audits
- Customer relationship management
- Complaint management


Employment Type: Full Time, Permanent

Read full job description

Prepare for Management roles with real interview advice

People are getting interviews at Jio through

(based on 1.1k Jio interviews)
Job Portal
Referral
Company Website
Walkin
Campus Placement
Recruitment Consultant
32%
22%
14%
9%
6%
1%
16% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Management at Jio are saying

2.2
 Rating based on 2 Management reviews

Likes

Management work

Dislikes

Management work

Read 2 reviews

Management salary at Jio

reported by 3 employees with 1-3 years exp.
₹3 L/yr - ₹7 L/yr
47% less than the average Management Salary in India
View more details

What Jio employees are saying about work life

based on 21.7k employees
55%
71%
55%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Jio Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Free Transport +6 more
View more benefits

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20d ago·via naukri.com
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