Tele Sales Executive

Key Responsibilities and Accountabilities:

• Contacting potential customers by phone to sell products/services.
• Meeting daily/weekly/monthly sales targets set by the company.
• Maintaining a high level of call productivity and quality by making a targeted number of calls per day and following up with potential customers.
• Building and maintaining long-term relationships with customers by providing excellent customer service and resolving any customer complaints or queries promptly.
• Accurately and timely recording of customer interactions and sales in the company's CRM software.
• Meeting or exceeding individual performance metrics such as conversion rate, average handle time, and customer satisfaction score.
• Continuously improving product knowledge and understanding of the company's value proposition to provide better recommendations and increase sales revenue.

Qualities:

• Highly motivated and target-driven.
• Positive attitude and ability to work well in a team.
• Self-starter with the ability to work independently.
• Strong work ethic and integrity.
• Ability to handle rejection and bounce back quickly.

Requirements:

• Minimum of 1 year of experience in telesales.

• Graduate degree in any field.

• Excellent communication and interpersonal skills.

• Ability to persuade and influence others.

• Strong sales and negotiation skills.

• Good time management and organizational skills.

• Proficiency in MS Office and CRM software.