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19 Majesco Jobs
Lead Support Engineer
5-8 years
₹ 12 - 14L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Remote
1 vacancy
Lead Support Engineer
Majesco
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Overview
The ICD/ICM developer will be responsible for implementing and maintaining Majesco Insurance products that uses ICD/ICM toolkit framework as the development framework. As a developer, you will be working extensively on the P & C Insurance platform catering to a wide customer base in the US market.
This position will directly work with technical teams to implement / Support Majesco products for our clients in various sizes and Tiers. Responsible for quality delivery of the assigned work which will be part of major deliveries from Majesco to our customers.
Duties and Responsibilities
Defining and modifying of business process flows by using ICD YAWL and Model Mappings
Defining and configuring Rules in Majesco System through Rule Engine
Maintaining and upgrading existing systems
Prepare the Unit Test cases and execute the same for your developed feature / functionality.
Support the Quality Assurance team in testing
Database Scripting and verification of the Data flow during defect analysis.
Defect tracking and status updates to the issues assigned to you.
Interaction with customer stakeholders for new requirements and providing business as well as Solution insight to help customer operations
Empowered and accountable for design, development and rollout of new features as per customer requirements.
Take full accountability for understanding changes required by customer and provide valuable suggestions from Product point of view.
Work with our DevOps team to ensure continuous deployments of our applications
Working closely with other developers, UX designers, business and systems analysts
Give training and demo sessions to Business users
Skills / Attributes Required:
5-8 years experience development experience.
Desirable: Property & Casualty insurance background with Policy, Claims and/or Billing domain experience.
Application programming with inclination towards domain (Specifically Insurance Domain).
Development experience with object oriented programming JAVA technology stack preferred though not mandatory.
Exposure to any database with clear understanding of RDBMS concepts (SQL Scripting , Data analysis skills, basic Performance improvement understandings).
Experience in SDLC processes and software version control understanding.
Experience in ICD/ICM or Duckcreek is good to have
Desirable: experience in setting up business rules and work flow concepts.
Strong technical aptitude for both cloud-based and on-premise client solutions.
Excellent written and verbal communication skills; ability to simplify and communicate technical issues with customers.
Advanced problem-solving skills, demonstrating the ability to identify, define and understand a problem, have knowledge of root cause analysis and research effective solutions for the customer.
Proven ability to maintain a professional demeanor when handling complex customer and internal issues.
Strong commitment to quality and customer service.
Works well in a remote team environment.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Support Engineer Lead roles with real interview advice
What people at Majesco are saying
Rating based on 1 Support Engineer Lead
review
Anonymous · Engineering - Software & QA
Likes
Only i like about the company was they provided wfh.
Dislikes
They use all old technology and work load was very much.u have to work even sat and sun also.
- Skill development - Bad
+4 more
Support Engineer Lead salary at Majesco
reported by
16
employees
with 5-10
years exp.
₹12
L/yr - ₹17
L/yr
8%
more
than the average Support Engineer Lead Salary in India
View more details
What Majesco employees are saying about work life
based on 347 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Majesco Benefits
View more benefits
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Senior Lead Engineer, IT Applications
5-8 Yrs
Kolkata, Mumbai, New Delhi +4 more
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