Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Majesco

Compare

3.5

based on 349 Reviews

Video summary

16 Majesco Jobs

Lead Support Engineer

Majesco Software and Solutions India Pvt Ltd

3.5

based on 349 Reviews

5-8 years

₹ 12 - 14L/yr (AmbitionBox estimate)

Remote

1 vacancy

Lead Support Engineer

Majesco

posted 16d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analysis Customer Service Medical Billing Business Process Management SDLC RDBMS

+ 1 more

Job Description

Job Overview

The ICD/ICM developer will be responsible for implementing and maintaining Majesco Insurance products that uses ICD/ICM toolkit framework as the development framework. As a developer, you will be working extensively on the P & C Insurance platform catering to a wide customer base in the US market.

This position will directly work with technical teams to implement / Support Majesco products for our clients in various sizes and Tiers. Responsible for quality delivery of the assigned work which will be part of major deliveries from Majesco to our customers.

Duties and Responsibilities

Defining and modifying of business process flows by using ICD YAWL and Model Mappings

Defining and configuring Rules in Majesco System through Rule Engine

Maintaining and upgrading existing systems

Prepare the Unit Test cases and execute the same for your developed feature / functionality.

Support the Quality Assurance team in testing

Database Scripting and verification of the Data flow during defect analysis.

Defect tracking and status updates to the issues assigned to you.

Interaction with customer stakeholders for new requirements and providing business as well as Solution insight to help customer operations

Empowered and accountable for design, development and rollout of new features as per customer requirements.

Take full accountability for understanding changes required by customer and provide valuable suggestions from Product point of view.

Work with our DevOps team to ensure continuous deployments of our applications

Working closely with other developers, UX designers, business and systems analysts

Give training and demo sessions to Business users

Skills / Attributes Required:

5-8 years experience development experience.

Desirable: Property & Casualty insurance background with Policy, Claims and/or Billing domain experience.

Application programming with inclination towards domain (Specifically Insurance Domain).

Development experience with object oriented programming JAVA technology stack preferred though not mandatory.

Exposure to any database with clear understanding of RDBMS concepts (SQL Scripting , Data analysis skills, basic Performance improvement understandings).

Experience in SDLC processes and software version control understanding.

Experience in ICD/ICM or Duckcreek is good to have

Desirable: experience in setting up business rules and work flow concepts.

Strong technical aptitude for both cloud-based and on-premise client solutions.

Excellent written and verbal communication skills; ability to simplify and communicate technical issues with customers.

Advanced problem-solving skills, demonstrating the ability to identify, define and understand a problem, have knowledge of root cause analysis and research effective solutions for the customer.

Proven ability to maintain a professional demeanor when handling complex customer and internal issues.

Strong commitment to quality and customer service.

Works well in a remote team environment.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Support Engineer Lead roles with real interview advice

What people at Majesco are saying

1.0

Rating based on 1 Support Engineer Lead review

Anonymous · Engineering - Software & QA

Likes

Only i like about the company was they provided wfh.

Dislikes

They use all old technology and work load was very much.u have to work even sat and sun also.

Skill development - Bad

+4 more

Read 1 Support Engineer Lead review

Support Engineer Lead salary at Majesco

reported by 16 employees with 5-10 years exp.

Unlock

₹12 L/yr - ₹17 L/yr

8% more than the average Support Engineer Lead Salary in India

View more details

What Majesco employees are saying about work life

based on 349 employees

87%

95%

84%

90%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

Compare Majesco with

TCS

3.7

Compare

Infosys

3.6

Compare

Wipro

3.7

Compare

Tech Mahindra

3.5

Compare

HCLTech

3.5

Compare

LTIMindtree

3.8

Compare

Persistent Systems

3.5

Compare

Hexaware Technologies

3.5

Compare

Cyient

3.7

Compare

Xoriant

4.1

Compare

Photon Interactive

4.0

Compare

CitiusTech

3.4

Compare

Iris Software

4.0

Compare

HTC Global Services

3.6

Compare

HERE Technologies

3.9

Compare

iOPEX Technologies

3.5

Compare

Tietoevry

4.3

Compare

Collabera Technologies

3.5

Compare

Evalueserve

3.3

Compare

Unisys

3.7

Compare

Similar Jobs for you

QA Engineer at Mr. Cooper

Chennai

3-7 Yrs

₹ 5-9 LPA

Quality Assurance Tester at RSM Delivery Center Private Limited (India)

Hyderabad / Secunderabad

3-6 Yrs

₹ 5-8 LPA

Quality Assurance at RSM Delivery Center Private Limited (India)

Hyderabad / Secunderabad

3-6 Yrs

₹ 7-11 LPA

Lead Quality Analyst at Gray Matrix

Mumbai

2-6 Yrs

₹ 6-9 LPA

Software Engineer at UST

Bangalore / Bengaluru

7-9 Yrs

₹ 9-11 LPA

Android Developer at Infosys Technologies ltd

Bangalore / Bengaluru

4-7 Yrs

₹ 6-9 LPA

Sdet Engineer at Turing

Remote

6-8 Yrs

₹ 8-10 LPA

QA Lead at MAGICMIND TECHNOLOGIES LIMITED

Kolkata

5-8 Yrs

₹ 7-10 LPA

Azure Lead at Tecqubes Technologies India Pvt Ltd

Pune, Bangalore / Bengaluru + 1

7-12 Yrs

₹ 9-14 LPA

Principal Software Engineer at Infobahn Softworld Inc.

Kolkata, Mumbai + 5

6-8 Yrs

₹ 8-10 LPA