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Kolkata, Mumbai, New Delhi
+ 4 more
1 vacancy
Customer Success Manager
Mailercloud
posted 6d ago
Job Description
Mailercloud is looking for Customer Success Manager to join our dynamic team and embark on a rewarding career journey We are looking for a customer success manager who can provide ongoing support to our clients and network with them
The candidate should be able to contribute to building relationships, implementing new programs that will increase your business revenue potentials
ResponsibilitiesEstablish clear client retention goalsPromote the value of the productPromote value through customer experienceReview customer complaints and concerns and seek to improve the customer experienceRequirementsA successful CSM should have strong communication and relationship-building skills
They should also be analytical and data-driven, with the ability to use data to identify trends and opportunities for improvement
They should be customer-focused and results-oriented