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4.1

based on 9.5k Reviews

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35 Mahindra & Mahindra Jobs

Assistant Manager - Service

5-10 years

Patna, Purnia

1 vacancy

Assistant Manager - Service

Mahindra & Mahindra

posted 4mon ago

Job Description

  • Analyse the technical complaints of the vehicle in the field
  • Rectify defects in vehicles / overhaul aggregates
  • Maintain and handle internet based warranty
  • Ensure implementation of service processes at channel partners
  • Development of secondary channel
  • Feed back on companys as we'll as competitors products
  • Training of service managers
  • Work out special service support for strategic customers with channel partners
  • Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target
  • Secondary network for spare parts sales
  • Guide channel partners for manpower/facilities/equipment optimisation
  • Ensure profitability of workshops of channel partners
  • MIS on service
  • Spare parts inventory management
  • Manging service gaurantee at the dealership
  • Monthly visit to ASC and monitor his performance along with ASC coordinator
  • Service camps on monthly basisc
  • Monthly visits to customer and update M Response data
Education Qualification
  • Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical

Mahindra Leadership Competencies

  • Innovation Led Transformation _Change catalyst
  • Strategic Business Orientation_Business Perspective
  • Innovation Led Transformation _Risk Taking with Responsibility
  • Strategic Business Orientation_Anticipating and Leveraging Business Opportunities
  • Result Orientation with Execution Excellence_Effective Project Management
  • Strategic Business Orientation_Strategic Foresight
  • Result Orientation with Execution Excellence_Passion for Quality
  • Strategic Business Orientation_Global mind-set
  • Result Orientation with Execution Excellence_Accountability for results
  • Leadership through Sustainability_Strategize around,Sustainability Drivers
  • Result Orientation with Execution Excellence_Agility with discipline
  • Leadership through Sustainability_Frugal mind set
  • Leveraging Human Capital_Exponential synergy
  • Leadership through Sustainability_Stakeholder focus
  • Leveraging Human Capital_Team development
  • Leadership through Sustainability_Triple Bottom Line Sensitivity
  • Leveraging Human Capital_Entrepreneurial engagement
  • Customer Focus_Customer Sensitivity
  • Leveraging Human Capital_Appreciating diversity
  • Customer Focus_Customer Delight
  • Weaving Passion and Energy at Work_Being Passionate about work
  • Customer Focus_Service Orientation
  • Weaving Passion and Energy at Work_Working without Barriers
  • Innovation Led Transformation _Idea Orientation
  • Weaving Passion and Energy at Work_Blending Fun with work
  • Weaving Passion and Energy at Work_Learning from Failures

System Generated Core Skills

  • Customer Sensitivity
  • Service Orientation
  • Service Management

System Generated Secondary Skills

  • Consumer Focus
  • Dealer Relationship Management
  • Service Planning

Employment Type: Full Time, Permanent

Read full job description

Mahindra & Mahindra Interview Questions & Tips

Prepare for Mahindra & Mahindra Assistant Manager Service roles with real interview advice

People are getting interviews at Mahindra & Mahindra through

(based on 452 Mahindra & Mahindra interviews)
Job Portal
Walkin
Campus Placement
Company Website
Referral
Recruitment Consultant
22%
15%
14%
14%
13%
3%
19% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Mahindra & Mahindra are saying

3.9
 Rating based on 6 Assistant Manager Service reviews

Likes

Job security and culture.

Dislikes

Growth is not aligned as per your role.

Read 6 reviews

Assistant Manager Service salary at Mahindra & Mahindra

reported by 15 employees with 2-16 years exp.
₹3 L/yr - ₹9.8 L/yr
11% less than the average Assistant Manager Service Salary in India
View more details

What Mahindra & Mahindra employees are saying about work life

based on 9.5k employees
59%
44%
34%
95%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Mahindra & Mahindra Benefits

Job Training
Soft Skill Training
Health Insurance
Free Food
Free Transport
Cafeteria +6 more
View more benefits

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