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3 Mahavastu Corporation Jobs

Customer Care Executive

2-4 years

₹ 3 - 4.25L/yr

Noida

1 vacancy

Customer Care Executive

Mahavastu Corporation

posted 9hr ago

Job Description

About Company:
MahaVastu Remedies is a leading retail provider of Vastu Shastra solutions. We specialize in offering high-quality products, remedies and expect guidance to help our clients create harmonious and prosperous living and working environments.

We also transform homes,offices, factories and commercial projects into powerhouses of success with our expert advice from a team of intuitive Acharyas. At Maha Vastu Remedies, we are committed to fostering a collaborative, innovative, and supportive work environment. We value our employees' contributions and strive to provide opportunities for professional growth and development.


Location: Mahavastu Corp LLP, F-31, Basement, F-Block, Sector 63, Noida,Uttar Pradesh, 201301

Position: Customer Care Executive

Experience Required: 2-3 year


Roles and Responsibility-

  • Handle customer queries via calls, emails, and chats in a professional manner.
  • Assist both domestic and international clients with their concerns, ensuring a smooth resolution.
  • Manage and resolve customer queries efficiently through chat and calls.
  • Maintain a high level of customer satisfaction by providing prompt and effective solutions.
  • Keep track of customer interactions and update records in the CRM system.
  • Work closely with internal teams to escalate and resolve complex issues.
  • Follow up with clients to ensure their concerns are fully addressed.
  • Identify customer needs and suggest suitable solutions or products.
  • Good in sales and customer handling.
  • Stay updated on company products, and services to provide accurate information.

Skills and Qualifications

  • 3-4year of experience in a customer support role.
  • Excellent verbal and written communication skills in English.
  • Ability to handle domestic and international clients professionally.
  • Strong problem-solving skills and quick decision-making ability.
  • Proactive approach to customer queries and issue resolution.
  • Ability to manage customer queries effectively through both chat and calls.
  • Ability to work in a fast-paced environment and multitask efficiently.

What We Offer:

  • A supportive work environment that encourages growth and innovation.
  • Opportunity to contribute to a unique and impactful domain.

Apply:
You can apply through the naukri portal or send your updated resume to hr.mvr@mahavastu.com with the subject line "Application for customer support executive -MahaVastu Remedies".


Employment Type: Full Time, Permanent

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What people at Mahavastu Corporation are saying

What Mahavastu Corporation employees are saying about work life

based on 23 employees
72%
100%
52%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Mahavastu Corporation Benefits

Team Outings
Cafeteria
Education Assistance
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

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