Operational Excellence

Overview:

Operational Excellence plays a critical role in overseeing daily operational activities within the facility. They are responsible for maintaining effective communication with Assistant Managers and/or the Operations Manager regarding operational issues and events. This position reports directly to the Manager or Assistant Manager and is accountable for meeting customer and Company key performance metrics, goals, and objectives. The Operations Supervisor fosters a collaborative team environment within the facility and demonstrates strong leadership skills. Additionally, they are tasked with managing, evaluating, and mentoring warehouse colleagues to ensure optimal performance and productivity.

• Proven experience in a supervisory or leadership role within a warehouse or similar operational environment.
• Strong communication skills with the ability to effectively communicate with colleagues at all levels.
• Demonstrated ability to meet key performance metrics and objectives.
• Excellent leadership skills with the ability to foster a collaborative team environment.
• Experience in managing, evaluating, and mentoring colleagues to drive performance improvement.
• Knowledge of warehouse operations, logistics, and inventory management principles.
• Proficiency in using warehouse management systems (WMS) and other relevant software applications.
• Ability to prioritize tasks, manage time effectively, and adapt to changing priorities in a fast-paced environment.
• Strong problem-solving skills with the ability to identify issues and implement effective solutions.
• Commitment to safety and adherence to Company policies and procedures.