Tele Sales Executive

We are looking for an Inside Sales Executive who will be responsible for retaining existing customers and driving repeat orders. This role requires strong communication skills, relationship management, and the ability to upsell/cross-sell effectively.

Responsibilities:

• Build and maintain strong relationships with existing customers.
• Ensure high customer retention by providing excellent support and engagement.
• Drive repeat orders through regular follow-ups and personalized communication.
• Identify upselling and cross-selling opportunities.
• Address customer concerns and resolve issues to improve satisfaction.
• Maintain accurate records of interactions and sales in CRM.
• Collaborate with the operations and customer support teams for seamless service.

Requirements

• 1-3 years of inside sales/retention experience, preferably in e-commerce, retail, or SaaS.
• Strong negotiation and communication skills.
• Ability to handle objections and ensure customer satisfaction.
• Proficiency in CRM tools and MS Office.

Share your CV at +91 7987464976 or farankhan@lovelocal.in