Technical Operations L1

Candidate must be a B. Tech BCA MCA BSc any discipline BE any discipline Graduate, with technical background

 Basics of relevant experience in L1 technical support

Basic knowledge in Linux, SQL, Java

Good analysis & troubleshooting skills

Flexibility in shifts and readiness to support in rotational 24X7 environments, with higher rate of spontaneity

Will be a SPOC for all development project. 

First level troubleshooting for production, provide findings to relevant team for their appropriate action

Data / Report sharing with stakeholders as and when required

Co-ordination with Bank  internal teams  aggregators  card schemes whenever required

Part of Beta testing

Manage E-commerce support team members and roster management.