5 Lycatel BPO Jobs

Role Summary:

The Digital Architect will be responsible for driving Lycamobiles digital transformation, e-commerce strategy, and digital customer experience. This role will focus on developing scalable digital platforms, AI-driven solutions, and omnichannel customer experiences.

Key Responsibilities:

• Define and implement Lycamobiles digital architecture, including e-commerce, mobile apps, and web portals.
• Lead the development of AI-driven customer experiences, chatbots, self-service platforms, and digital payments.
• Work with digital sales, marketing, and IT teams to enhance SEO, performance marketing, and affiliate programs.
• Ensure seamless integration of digital platforms with BSS/OSS, CRM, and OCS systems.
• Develop a scalable, cloud-native, and microservices-based architecture for digital platforms.
• Ensure security, data privacy, and compliance with GDPR, PCI-DSS, and other regulations.
• Evaluate emerging digital trends, such as blockchain, AI, and Web3, for business innovation.

Key Requirements:

• 8+ years of experience in digital transformation, e-commerce, and telecom digital strategy.
• Hands-on experience in cloud (AWS/Azure/GCP), Kubernetes, AI/ML, and API-driven architectures.
• Strong knowledge of e-commerce platforms (Shopify, Magento, WooCommerce, etc.) and CDN technologies.
• Experience with mobile application development (iOS, Android), UI/UX design, and customer analytics.
• Deep understanding of performance marketing, SEO, digital campaigns, and data analytics.
• Certification in Cloud Architecture (AWS, Google Cloud, Azure) or AI/ML frameworks is a plus.