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5 Lycatel BPO Jobs

Digital Architect

8-12 years

Chennai

1 vacancy

Digital Architect

Lycatel BPO

posted 16d ago

Job Role Insights

Fixed timing

Key skills for the job

Job Description

Role Summary:


The Digital Architect will be responsible for driving Lycamobiles digital transformation, e-commerce strategy, and digital customer experience. This role will focus on developing scalable digital platforms, AI-driven solutions, and omnichannel customer experiences.


Key Responsibilities:

  • Define and implement Lycamobiles digital architecture, including e-commerce, mobile apps, and web portals.
  • Lead the development of AI-driven customer experiences, chatbots, self-service platforms, and digital payments.
  • Work with digital sales, marketing, and IT teams to enhance SEO, performance marketing, and affiliate programs.
  • Ensure seamless integration of digital platforms with BSS/OSS, CRM, and OCS systems.
  • Develop a scalable, cloud-native, and microservices-based architecture for digital platforms.
  • Ensure security, data privacy, and compliance with GDPR, PCI-DSS, and other regulations.
  • Evaluate emerging digital trends, such as blockchain, AI, and Web3, for business innovation.

Key Requirements:

  • 8+ years of experience in digital transformation, e-commerce, and telecom digital strategy.
  • Hands-on experience in cloud (AWS/Azure/GCP), Kubernetes, AI/ML, and API-driven architectures.
  • Strong knowledge of e-commerce platforms (Shopify, Magento, WooCommerce, etc.) and CDN technologies.
  • Experience with mobile application development (iOS, Android), UI/UX design, and customer analytics.
  • Deep understanding of performance marketing, SEO, digital campaigns, and data analytics.
  • Certification in Cloud Architecture (AWS, Google Cloud, Azure) or AI/ML frameworks is a plus.


Employment Type: Full Time, Permanent

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Lycatel BPO Benefits

Free Food
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Cafeteria
Health Insurance
Job Training
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