Senior Solution Architect

As a Senior Solution Architect, you will be responsible for all technical aspects of pre-sale, solutioning and delivery of projects. You are responsible for ensuring project goals are met and customer expectations are fulfilled. In this role you must have a strong technical background and have excellent problem solving skills. You must have a solid understanding of project management fundamentals and must be comfortable communicating with senior leadership verbally and in writing. We ask for a lot, but we also offer a lot!

RESPONSIBILITIES:

Learn

• Deeply understand LotusFlares DNO platform, system architecture and integration components.

Pre-sales

• Deliver customized pre-sales technical presentation and product demonstrations to customers

• Assist in the development of RFI/RFP responses and drive to close new opportunities

• Engage with potential customers to understand their business objectives and demonstrate the value proposition of LF DNO platform

Solution

• Work with LotusFlare s engineering team and externally with customer technical teams to propose and help clients build solutions that unblock deployment

Delivery

• Drive project execution technical track; track delivery, take ownership of change management, proactively seek and resolve blockers.

• Manage UAT and production releases, and project handover to our support and operational teams.

• Act as a key interface between the customer and the LotusFlare organization including product, engineering, support and business.

• Support project management activities, ensuring issues are documented and addressed.

• Be a part of a Global Delivery Team, share experiences and develop the PM discipline: simplify processes, methods and tools with creative ideas

• Troubleshoot customer technical issues in real time

• Create documentation and develop best practices to help customers get the most out of using the system

REQUIREMENTS:

• 5 experience in Technical lead, Technical Program Management, or similar technical leadership role

• 3-5 years of experience with software development lifecycle from conception to delivery as a software engineer or a solution architect

• 5 years of experience working with the telecommunications industry

• You are a digital savvy individual that knows the latest digital technologies and trends; you enjoy to experiment and are open to integrating new digital technologies in everyday work.

• Proficient in API design, client server interaction design and cloud infrastructure architecture

• Telecommunication architecture experience; across IT and Core (OCS/PS/CS) domains to manage and design solutions at scale

• Experience in delivering products against a plan in a fast-paced, multi-disciplined, and often ambiguous environment

• Experience working independently to design, plan, and execute technical projects

• Able to distill data and articulate the rationale for making difficult trade-offs

• A solid foundation in service-oriented and digital technologies to be able to understand service inter-dependencies and drive technical solutions for multi-tiered systems

• Demonstrated understanding of systems within program space to include limitations, scaling, boundary conditions, and architectural decision-making process

• Demonstrated deep knowledge of technical program management and engineering best practices

• Willingness and ability to travel approximately 20% of time

• Comfort and experience with cross-organizational communication; excellent written and verbal communication skills