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Manager, System Reliability Engineering
London Stock Exchange Group
posted 17d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
This key role leads our External Digital team responsible for the administration and management of various critical applications. As a Team Lead, you will guide a team of engineers in ensuring the high availability, performance, and security of our application infrastructure. The ideal candidate will bring deep technical expertise, excellent leadership skills, and a passion for reliability engineering having previously worked in a complex large scale organisation.
Key Responsibilities
- Lead and Manage a team responsible for the administration, deployment, and support of critical applications, with a main focus on AEM.
- Ensure the high availability, reliability, and performance of AEM infrastructure.
- Collaborate with development and infrastructure teams to design, implement, and maintain scalable, secure environments.
- Monitor, troubleshoot, and resolve system performance issues , providing root cause analysis for incidents and outages.
- Automate tasks and optimize processes through scripting and tools like Shell, Python, and PowerShell to improve system efficiency.
- Develop and maintain disaster recovery plans , ensuring regular testing and drills.
- Oversee application deployments, configuration changes, and system maintenance (patches, upgrades).
- Provide technical mentorship and guidance to team members, fostering professional development.
- Maintain documentation for system configurations, processes, and procedures.
- Collaborate with vendors, partners, and Adobe support to resolve platform issues and ensure smooth integrations.
- Participate in incident, change, and problem management processes, ensuring alignment to established protocols.
- Stay up to date with industry trends and technologies , ensuring that LSEGs infrastructure remains competitive and secure.
- Availability for critical issue via on-call support members, when necessary, in a 24x7 on-call weekly rotation.
- 10+ years of experience with Linux server administration , including performance tuning and security standard methodologies.
- 8+ years of experience with AEM administration, including architecture, installation, configuration, and troubleshooting.
- Solid experience in cloud platforms (preferably AWS ) for application deployment and management.
- Proficiency with web technologies : Java, Apache, HTTP, caching mechanisms.
- Expertise in scripting and automation : Shell, Python, PowerShell.
- Experience with monitoring tools such as Splunk, Datadog, New Relic , or Prometheus .
- Familiar with DevOps practices , CI/CD pipelines, and tools like Jenkins, GitLab, Nexus .
- Proficient in SQL and administration of databases like MySQL/MSSQL .
- Experience with DNS management , SSL/PKI certificates , and Jira, Confluence, ServiceNow .
- Familiarity with containerization (e.g., Docker), IaC (e.g., Terraform, Ansible, Puppet), and cloud infrastructure.
- Experience with Salesforce , Kaltura , and Dell Boomi .
- Strong organizational, time management, and problem-solving skills.
- Ability to work independently and cross-functionally in a fast-paced environment.
- Good communication skills in English , both written and spoken.
- Knowledge of financial markets and industry trends is a plus.
- Relevant AWS, AEM certifications are a benefit.
Education
- Computer Science , Software Engineering , or a related STEM field (preferred).
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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