Senior Windows Specialist

• Support Windows 2012, 2016 & 2019 2022 server platforms, and images for multiple sites, utilized Active Directory/group policy, DNS, DHCP, RDS, etc to support and secure clients.
• Provided Level III support to troubleshoot deployment issues, Server hardware/software conflicts and client health issues.
• Maintaining group compliance levels via Microsoft System Center Configurations Manager/IBM Bigfix and troubleshooting/remediate any issues.
• System Center Operations manager/DataDog monitoring and fine tuning the space.
• Create packages, collections and advertisements for software deployments.
• Collaborate with application owners and business relation managers to gather requirements for application deployments/ongoing issues/critical challenges and sort them out.
• Upgrade Core Server systems from 2008 R2 to Windows 2016 or higher
• Administer (monitor, support, prevent, maintain, fix, improve) the virtual and physical VMware & HP blade infrastructure
• Provide project support as required
• Provide shift & weekend coverage and on call where required

Candidate profile / Key skills

• Bachelor s degree in Computer Science/Engineering or similar technical field
• Certified professional in Microsoft Windows Server Infrastructure
• Minimum 5 years of working experience
• Microsoft System Center Configurations Manager/System Center Operations manager/IBM Bigfix Knowledge
• Knowledge on Virtualization technologies (VMware /Hyper-V)
• HPE servers incl. HP Blades enclosures,
• Excellent investigation and troubleshooting skills of complex issues
• Capability to determine and highlight risks (migration risks, design risks etc) to Management
• Scripting/automation skills (Power Shell)
• Operating System knowledge (Windows Server 2008/2012/2016/2019)

Key Competencies

• Self-starter who can work independently as well as part of a team
• Attention to detail and ability to look past the obvious to understand any situation in its entirety
• Ability to take direction from others when needed and not afraid to ask for help
• Ability to learn new concepts and products with ease and enjoys the challenge of developing something unfamiliar
• Ability to think quickly and significantly and look for alternative solutions in significant situations
• Displays initiative in continuously improving work processes and quality of output
• Good communication (written and verbal) and interpersonal skills
• Ability to communicate clearly at a technical and non-technical level
• Ability to document activities in a clear and concise manner
• Well-adapted and highly organized
• Ability to work under stress to meet meaningful deadlines
• High level of accuracy and attention to detail
• Dedicated in working within an ITIL environment