LogIQids - Customer Support Role (0-1 yrs)

Key Responsibilities:

- Assist customers with queries, concerns, and complaints, and provide solutions or suggestions to resolve issues.

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

- Provide accurate information about products and services, addressing any questions or concerns.

- Follow up with customers to ensure their issues have been resolved satisfactorily.

Skills Required:

- Bachelor's degree or equivalent experience is mandatory

- 0-1 Years of Proven experience in customer service.

- Excellent verbal and written communication skills.

- Strong problem-solving abilities and attention to detail.

- Ability to work independently and as part of a team.

- Proficient in using computer systems and Ms. Office software's.

- Ability to handle difficult situations with empathy and professionalism