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Sales head
LN Webworks
posted 18d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Manage a team of individuals working on telesales/customer support
- Resolve customer complaints brought to your attention
- Create policies and procedures
- Plan the training and standardization of service delivery
- Manage inbound and outbound customer calls in a timely manner
- Identify customers needs and wants, clarifying information whenever possible
- Conduct quality assurance surveys with customers and provide feedback to the team
- Gain comprehensive product knowledge to enhance customer support
- Maintain a pleasant working environment for your team
- Persuasive and goal-oriented.
- Self-motivated and self-directed.
- Knowledge of end-to-end sales process.
- 2+ years experience in software sales; IT services sales experience preferred.
- Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred.
- Qualification: Graduate degree or equivalent.
- Strong Communications Skills
- Ability to work with different teams.
Employment Type: Full Time, Permanent
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What people at LN Webworks are saying
What LN Webworks employees are saying about work life
based on 10 employees
Flexible timing
Monday to Friday
No travel
LN Webworks Benefits
Submitted by Company
Healthy Work Environment Job Training Work From Home Free Food Team Outings Education Assistance
Submitted by Employees
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LN Webworks Ludhiana Office Location
Ludhiana, Punjab Office
Headquarter
306, Model Town Rd, Pritm Nagar, Model Town
Ludhiana, Punjab
141002
141002
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