Technical Reviewer - IATF

Role purpose:

• To provide technical review support against defined procedures with some discretion over priorities of workload. Undertakes a range of technical review/support activities and resolves queries for internal/external clients,
• In particular, conduct technical reviews of client organization files, after each visit requiring a certification decision; client files would contain information such as : commercial agreement, assessment report, certificate,
• Produce reports of technical review/support work carried out

Key Responsibilities:

• Complete Technical reviews of client files within 5 calendar days from the visit report upload date,
• Technical reviews conducted meet applicable scheme and accreditation requirements
• Each Technical reviewer to review pending Technical review tasks on a daily basis,
• Technical Reviewers :

a. complete Technical review, for assigned jobs; when required, discuss with other Technical reviewers and pick up files for Technical reviews with a goal to ensure that set KPIs are achieved,

b. upload Technical review findings, raise Assessor feedback, raise Office actions, as appropriate,

• Update raw data collation spreadsheet with visit details and Technical review findings and other necessary details
• Data filing/entry in accordance with defined procedures,
• Deal with queries and build relationships with internal/external clients, as appropriate
• To coach other team members, as appropriate, to achieve effective knowledge transfer and application,
• Conduct assessments, as required, to maintain necessary qualifications,
• Stay abreast of technical developments in own area of expertise, maintaining CPD records and producing them as required
• Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints

Technical / Professional Qualifications / Requirements:

• Degree in Engineering (preferable), or, Graduate in any discipline
• Knowledge of audit principles, practices and techniques - Knowledge of generic management systems audit principles, practices and techniques, as specified in respective standard sufficient to understand a certification audit report.
• Knowledge of specific management system standards/normative documents - Knowledge of the management system standard or other normative documents being specified for certification sufficient to make a decision on the basis of a certification audit report
• Knowledge of LRMS processes - Knowledge of a certification bodys processes sufficient to determine if expectations of the LRMS have been fulfilled on the basis of the information submitted for review.
• Knowledge of clients business sector - Knowledge of the terminology, practices and processes common to a clients business sector sufficient to understand an audit report in the context of the management system standard or other normative document.
• General understanding of:
• Quality management system specific basic concepts of quality, continuous improvement, cost of quality, customer satisfaction, problem solving, variation, quality tools.
• Have knowledge of:
• IATF 16949:2016 series of standard
• ISO/IEC 17021 series of standards,
• A reviewer would be expected to have a working knowledge and broad understanding of the technology and terminology used in the sector.
• A general understanding of the automotive industry
• A general understanding automotive manufacturing / QA / SPC requirements/terminology.
• Reviewers should be familiar with typical processes, and their controls, FMEA etc.,..
• Existing IATF 16949:2016 Lead Assessor and Technical reviewer (veto) with a certification body of reputed
• Successfully completed ISO 9001 & IATF 16949:2016 Lead Assessor training.
• Successfully completed the standard LRQA course of training for technical reviewers
• LRQA internal systems such as BOS, LRQA Link (Training/familiarization on LRQA internal systems will be provided)