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16 LivePerson Jobs
BI Analyst II
LivePerson
posted 5d ago
Job Role Insights
Key skills for the job
Job Description
- Develop, maintain, and optimize BI dashboards and reports using tools such as Power BI, Tableau, or Looker.
- Leverage SQL as a core skill to extract, manipulate, and analyze data from multiple sources, including data warehouses (e.g., Snowflake, Redshift, BigQuery).
- Integrate and combine data from various internal and external sources to generate comprehensive insights and support business intelligence needs.
- Collaborate with cross-functional teams (Product, Engineering, Revenue Operations, etc.) to ensure data accuracy, integrity, and consistency across reporting platforms.
- Perform advanced data analysis on large datasets to identify trends, patterns, and correlations that inform business strategy.
- Provide in-depth analysis of business performance metrics, customer behavior, and A/B test results to optimize operations and drive revenue growth.
- Automate reporting processes using SQL scripts, Python, or R to improve efficiency and reduce manual intervention.
- Design, develop, and maintain complex data models to support business intelligence efforts and ensure scalability and accuracy.
- Troubleshoot and resolve data discrepancies and issues in reporting processes to maintain data integrity.
- Support ad-hoc data requests and special projects from leadership, providing insights to improve business outcomes.
- Develop predictive analytics models and leverage machine learning algorithms for future trend forecasting and business insights.
- Ensure reports and dashboards are user-friendly, interactive, and actionable for decision-makers across the organization.
You have:
- Bachelor s degree in Data Science, Business Analytics, Computer Science, or a related field.
- Strong ability to collaborate with Global Stakeholders and accommodate time zone differences.
- 4-6 years of experience in a BI Analyst role or similar, with SQL as a core competency.
- Proficiency in BI tools such as Power BI, Tableau, Looker, or similar.
- Advanced SQL skills for data extraction, transformation, and analysis.
- Experience working with data warehousing systems like Snowflake, Redshift, BigQuery, or similar.
- Strong analytical and problem-solving skills, with the ability to work with large, complex datasets.
- Familiarity with data visualization best practices and the ability to create insightful, actionable reports and dashboards.
- Experience with data governance and ensuring data quality across different systems and processes.
- Excellent communication skills to present complex findings clearly and concisely to non-technical stakeholders.
- High attention to detail and commitment to data accuracy and quality control.
- Ability to work independently while collaborating effectively with remote teams.
Employment Type: Full Time, Permanent
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