Lifesight - Manager - Inside Sales - B2B SaaS (7-8 yrs)

Inside Sales Manager ( B2B SaaS ) ( 7+ Years )

Location : Bangalore ( On-Site )

Company Overview :

- Lifesight is a fast-growing enterprise SaaS company focused on helping brands, publishers, agencies, and platforms leverage data to build customer intelligence, experiences, and relationships.

- We have a team of 150+ across offices in the US, Singapore, India, Australia, and UAE with over 300+ customers.

- With an unprecedented amount of data being generated by customers today, we make it easy for businesses to understand, target, and measure their customers by leveraging their customer data with our industry-leading identity solution.

- Our platform collects, unifies, enriches, and activates data for marketing and analytics use cases so users can focus on executing their strategy and delivering their products.

- Our product is being adopted rapidly globally and we need the best people on board the team to accelerate our growth.

What you'll do :

- Recruiting, training, and overseeing the inside sales team.

- Coaching inside sales personnel on how to respond to common customer inquiries effectively.

- Partnering with the marketing team to ensure that the inside sales team has high-quality leads to follow up on.

- Keeping meticulous records of all leads and finalized sales.

- Generating precise sales forecasts to aid the company in making informed business decisions.

- Regularly assessing the performance of the inside sales team and providing constructive feedback.

- Evaluating current sales strategies and procedures for effectiveness and recommending improvements where necessary.

- Addressing and resolving customer complaints in a timely and efficient manner.

You are perfect for the role if you have :

- Bachelor's /masters degree in Marketing, Business Administration, Business Management, or a related field is required.

- Demonstrated 7+ Years of experience in the role of an Inside Sales Manager.

- Proficiency in Microsoft Excel and Customer Relationship Management (CRM) software.

- Excellent leadership and team management abilities.

- Strong analytical and problem-solving skills coupled with a keen attention to detail.

- Exceptional organisational capabilities.

- Superior communication skills, both verbal and written.

- Outstanding customer service skills, with a dedication to providing excellent customer experiences.

What is in it for you?

As a team, we are concerned with not only the growth of the company but each other's personal growth and well-being too.

Along with our desire to utilize smart technology and innovative engineering strategies to make people's lives easier, our team also bonds over our shared love for all kinds of tea, movies & fun-filled Friday events with a prioritizing healthy work-life balance.

Working for one of the fastest growing and successful MarTech companies in times