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139 Lenskart Jobs

Cluster Manager

5-9 years

₹ 9 - 12L/yr

Mumbai

10 vacancies

Cluster Manager

Lenskart

posted 4hr ago

Job Description

Key Responsibilities
Driving Sales and Customer Service
a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/
quarterly and annually
b. Driving and focusing on providing the customer services thereby increasing the Net Promoter
Score (NPS) for the store
c. Drive culture of high sales performance expectations, i.e. SALES Leadership
d. Motivates and inspires field team to drive for results.
e. Review financial performance at regional level to identify improvement opportunities.
f. Serve as critical strategy planning link between Corporate and the field organization.
g. Translate corporate goals including financial returns, sales growth and market share, into
business plans.
h. Assess field capability and establish performance priorities at group level.
Manpower Planning & People Development
a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to
effectively operate the store
b. Direct responsibility for professional development of Lenskart Associates
c. Assess and prioritize advanced management skill gaps including those related to
design and implementation of business plans, forecasts, financial analysis,
associate development and communication.
d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which
review professional development needs and accomplishments as well as overall achievement
of management objectives
e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from
a diverse team.
f. Overall responsibility for associate development
Managing P&L of the Assigned Stores


b. Managing the top and bottom line effectively of the assigned territory and stores
c. Responsible for reducing shrinkage
d. Managing the productivity of the staff
e. Using cost effective methods to ensure productivity of the respective territory
Managing and Maintaining High Standards of Retail Operations

:
o Audit stores
o Coaching the Store staffs
o Motivate staff through sales discussions"


Employment Type: Full Time, Permanent

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Prepare for Cluster Manager roles with real interview advice

What people at Lenskart are saying

2.6
 Rating based on 11 Cluster Manager reviews

Likes

Nothing , Worst company ever

Dislikes

No Stability , No security , No week Offs , Bad Managers , PIP Culture.

  • Salary - Bad
  • +6 more
Read 11 Cluster Manager reviews

Cluster Manager salary at Lenskart

reported by 54 employees with 4-11 years exp.
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₹4.5 L/yr - ₹12 L/yr
9% less than the average Cluster Manager Salary in India
View more details

What Lenskart employees are saying about work life

based on 3.1k employees
51%
37%
52%
96%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

Lenskart Benefits

Submitted by Company
Relaxed Dress Code
Intra-preneurship
ESOPs
Life & Health Insurance Covering Your Family
Lenskart Discounts for Friends & Family
Big Responsibilities From Early Days +1 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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