1 Svatantra Microfin Learning & Development Specialist Job

Roles and Responsibilities:

• Strong knowledge and exposure of MFI procedures and policies.
• Ensure that employees are trained in the required skills to complete their work tasks both efficiently and effectively, which will further lead to achieving business objective.
• Conduct Orientation & Functional Induction trainings and certification of candidates during induction period.
• Schedule periodic training sessions for employees in respective States.
• Conduct virtual/physical trainings for employees in SFO, CRE and RO roles.
• Monitor training material and Business updates to make amendments to the manual to ensure they are effective and up to date.
• Ensure that the Field team is updated with required skills to deal with client interactions on daily basis.
• Ensure that the Field team is updated with required skills for addressing client grievances and concerns.
• Ensure employee effective learnings through periodic interventions and assessments.

Responsible for the upkeep of training centers and guest houses.

Preferred candidate profile

• Good communication.
• Good interpersonal skills.
• Knowledge of learning & Development
• Strong skill of making MIS Reports (MS Excel) and power point presentations.
• Should be flexible to travel extensively in rural areas.

Perks and benefits

Family Mediclaim Policy

Interested candidate share CVs on akshay.palande@svatantra.adityabirla.com or whats app on 8767264417