Female Admissions Counsellor (CBSE / IB / Cambridge Board)

THE ROLE

The Admissions Counsellor will be a mentor or a guide for the potential parent during and after the student admission process. She will guide potential parents on CBSE, International Baccalaureate (IB Board) and Cambridge Assessment International Education (Cambridge Broad) curriculums that are currently being offered by Elpro international School.

The Admissions Counsellor will be responsible to source prospective opportunities and convert them into successful admissions (that will be measured on targets). She will play a key role in generating leads, qualifying prospects and maximising the number of admissions, while working in close coordination with the Principal and the Management of the school.

JOB RESPONSIBILITIES

Manage the complete sales life cycle for admissions leads assigned to her. This will include understanding the student and parents profile, identifying needs / challenges of individual parents, pitching the selling points in a Solution Based Approach, closing a sale, and post-sales relationship management.
Provide high-quality, personalized counselling to prospective parents.
Explain the positioning and USP of Elpro International School, including a tour of the school premises.
Explain the amenities, curriculum, and application procedures clearly and accurately.
Efficiently manage time during the workday to maximize the number of calls and face to face interactions.
Execute prompt inquiries, and follow-ups with leads through phone and emails.
Convert meetings into admissions.
Fee tracking and follow-up.
Provide exceptional service and support to prospective parents, throughout the admission process.
Negotiate/close deals and handle complaints or objections
Reflect, analyse and discuss the reason for a prospective parent not opting for the school.
Stay updated on industry trends, competitors' offerings, and changes in the education landscape.

IDEAL CANDIDATE PROFILE

Experience & Education
5-10 years of experience in the Admission cell of a reputed pre-school / secondary school / graduate school
A Bachelors or Masters degree in any stream

Behavioural Competencies
Should have a pleasing personality and excellent communication skills.
Should have assertive convincing skills to deal with parents.