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Roles and Responsibilities:

• Oversee daily floor operations and ensure excellent customer service
• Manage staff, scheduling, and performance to maintain smooth operations
• Ensure adherence to safety and operational guidelines
• Handle guest queries, complaints, and escalations effectively
• Assist in revenue generation, sales, and promotions

📍 Location: Centre Square Mall, Kochi

🎓 Qualification: Graduate/Diploma in Hospitality, Business Management, or related fields

📅 Experience: 2 to 5 years in entertainment, hospitality, retail, or related industries

🎯 Preference: Candidates from nearby locations