Lead Analyst

Be a central part of our mission to become the expert design and marketing partner for small businesses by helping teams across Vista to understand their impact on customer experience and how they can become more customer-centric.

Collaborate with Data and Analytics, Expert Design Services, and engineering colleagues from all over the world who understand the value of a truly diverse and cross-functional workplace. At Vista, your voice and expertise are heard!

Explore, analyze and model data from various website, order, and design operations data sources to create a holistic reporting of the performance, drivers, and trends of the Design Services business and operations and to understand the impact on customer experience and efficiency as well as to identify improvement opportunities.

Deliver data insights in actionable, informative and visually exciting user interfaces, enabling stakeholders to understand current performance and trends, key drivers of experience as well as prioritized areas for action.

Collaborate in a fast paced, agile environment that focuses on delivering customer value early and often.

Passionate about data and technology. Proficient in SQL and in creating great self-service dashboards, eg, in Tableau or Looker. Other programming languages/analytics platforms (eg, Python, R, Google Analytics) and experience with hypothesis testing is a strong plus.

Have a growth mindset. A continuous self-learner by nature. Sees challenges as an opportunity to grow. Thinks that setbacks and mistakes are valuable learning moments; effort and feedback are essential tools to grow.

Customer focused. Ability to not just think about improving the end customer experience, but also to build intuitive analytics tools by partnering closely with the internal users.

Inquisitive by nature. Comfortable with exploratory analysis and statistical techniques and able to find meaningful patterns and trends in the data; ability to tackle complex problems, drawing inferences from data, and create workable solutions based on business rules.

A resourceful and driven problem solver. Strong analytical thinking, excellent organizational skills, strong attention to detail and ability to effectively deliver on projects and support multiple business partners.

Experienced. Minimum 4 years of experience in analytics, preferably in eCommerce environment. bachelors degree in Business, Mathematics, Statistics, Computer Science, Engineering, Economics or related field from a top-notch university. Experience in tech startups or management consulting is a plus.